FAQ

How do I place an order?

We sell on several platforms including eBay and Amazon but our best prices are available exclusively on our website as we can pass on the eBay/Amazon commission savings. Simply select the products you wish to purchase and add to your shopping kart. Once you are ready to check out simply confirm your order and we will get to work. We will immediately send out a confirmation email once we receive your order including important information and our contact details. Please also check your junk mail folder just in case. In order to provide the highest level of customer service and focus on customer orders we disable the ‘contact us’ section during busier times, Sorry for any inconvenience caused.

Reasons to buy from us

We stock possibly the largest variety of Solar Panels in the UK that are designed and manufactured to meet international safety and performance certifications. We have sold over 5000 panels since launch and have established a great relationship with our manufacturer to create good quality products. Our intentions are to always provide great quality products at reasonable prices and good customer service. Please check out our feedback on eBay, Amazon and Trustpilot.

Payment and Shipping

Our site is safe and secure. We accept Credit/Debit card payments, PayPal and Apple Pay (valid on certain devices). Orders are usually dispatched within a couple of working days and an email confirmation containing tracking details are usually sent. Most of our stock is now stored securely at Amazon Warehouses across the country so we regularly use either Amazon shipping for our larger panels, Parcelforce for all panel orders 300w or smaller and Royal Mail for small accessory orders. We no longer use Evri thanks to customer feedback and experience. Free complimentary Delivery is available to all orders. Some parts of the UK are excluded unfortunately such as the channel Islands, we will make ever effort to honor all orders. Orders made within 20 miles of Kenilworth or very large orders are often hand delivered where possible.

Returns & Refunds

We have a 30 day returns policy. If a customer changes their mind we will accept returns and a refund, minus our delivery costs on safe return of items with original packaging and unopened (currently £30 per panel above 200w). We won’t request reimbursement of accessory postage as we can bare this cost.

Customers are responsible for arranging return postage or we can help with this.

Warranty covers any defects or admiralty of the panels future expected performance.